ZAVINA+ Subscription Terms

ZAVINA+ is an optional, paid membership. It is only added to your order if you manually tick the unchecked ZAVINA+ box in your cart before checkout. The box is never pre-ticked, and you can always check out without it.

Price and billing

Free trial: your first 4 weeks (28 days) are free. You are not charged for the membership at checkout.
After the trial: $30.00 USD every 4 weeks (28 days), charged automatically to the payment method used at checkout, until you cancel. Because billing is every 4 weeks, there are 13 billing cycles a year.
The charge appears on your bank statement as ZAVINA US with our phone number.
We email you a confirmation when you join, and a reminder before every renewal showing the amount and the date. Cancel before your trial ends and you will not be charged.

What members get

Extra 20% off every product, storewide
Free shipping on every order (non-members pay a flat $5.00)
Store credit equal to the fee you pay: $30.00 for each paid 4-week cycle. The free trial does not add credit. Credit never expires and stays on your account if you cancel.
Lifetime warranty on pieces bought as a member (non-members get our 2-year warranty)
Early access to new collections and priority support

How to cancel

Cancel anytime. There are no cancellation fees and no phone call is required.

Online: log in at account.zavina.us → Manage Membership → Cancel. It takes under a minute.
Email: send "Cancel ZAVINA+" to shop@zavina.co from the email you ordered with. We confirm within 24 hours.
Phone: +1 (307) 338-9338.

Cancelling stops all future charges. Your benefits continue until the end of the 4-week cycle you have already paid for.

Pausing

Instead of cancelling, you can pause your membership for up to 3 months from your account. Billing resumes automatically at the end of the pause, and we email you a reminder before the first charge after it.

Refunds

Forgot to cancel? Email us within 30 days of a renewal and we will cancel your membership and refund that renewal. Other requests are handled under our Refund Policy.