Cancellation policy

ZAVINA+ Membership Cancellation Policy

Optional membership. ZAVINA+ is never added automatically. It is only added to your order if you manually tick the unchecked ZAVINA+ box in your cart before checkout. If you leave the box unchecked, you check out as a regular customer with no membership.

Billing. Your first 4 weeks (28 days) are free. After the free trial, you are charged $30.00 USD every 4 weeks until you cancel. Each paid cycle is converted into $30.00 USD of store credit. We email you a reminder before every charge.

How to cancel. You can cancel anytime, with no minimum commitment and no cancellation fee, by logging in to your account and managing your membership, or by emailing shop@zavina.co. Cancel before your free trial ends and you will not be charged. Once you cancel, no further membership charges will be made.

Pause. You can pause your membership for up to 3 months instead of cancelling.

Refunds. Forgot to cancel? Email shop@zavina.co within 30 days of a renewal charge and we will refund it.